By 4 Minute Read
Category: Bots
Bots, Customer Service Transformation, Large Language Models
How to Enhance Customer Insights with Large Language Models (LLMs)
In today’s data-driven world, businesses are constantly seeking ways to better understand their customers...
By 4 Minute Read
AI, Bots, Chatbots
How to Improve NLU Accuracy : 6 Issues with Chatbot Accuracy and Performance
In this post, we review six ways to improve NLU accuracy (and chatbot performance)...
By 8 Minute Read
Bots, Customer Service Transformation, Live Chat, News
ServisBOT’s AI-Driven Chatbot Automation Solution is Now Available Through the Black Knight Servicing Digital Solution
Release Highlights The integration of ServisBOT’s chatbot solution with the Black Knight Servicing Digital...
By 2 Minute Read
AI, Bots
Using MLOps to improve AI Training and Bot Performance
This blog post explores how adopting AI MLOps (or ML Operations) offers a more...
By 7 Minute Read
Bots
5 Use Cases for Multi-Bot Architecture: Driving Better Customer Service Outcomes
Alleviating the Pressure on Customer Service via Conversational AI Conversational AI and chatbots continue...
By 7 Minute Read
AI, Bots, Chatbots
ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.
ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...
By 2 Minute Read
Bots
IT Helpdesk Bot: Single Access for Employee Support
What is an IT Helpdesk bot or chatbot and why is it important? An...
By 5 Minute Read
Bots
4 Great Examples of How Banking Chatbots Generate Better Results and Enhanced Experience
Banking chatbots generate better results and superior customer experiences for the banking industry and other...
By 7 Minute Read
Bots
5 Reasons to Deploy Customer Retention Chatbots
Introducing Customer Retention Bots and ideas on a winning customer retention strategy using bots....
By 4 Minute Read
Bots
6 Elements of a Multi-Bot Architecture to Overcome NLP and User Experience Issues
A Multi-bot Approach to Conversational AI helps enterprises build more consistent conversational experiences that...
By 8 Minute Read
Bots
Deploying an Army of Bots to Drive Better Customer Engagement
Army of Bots: Why so Popular Now? Chatbots, or bots, are all the rage...
By 6 Minute Read
Bots
Power Energy and Utility Chatbots
Utility Chatbots Fuel Intelligent Automation and Engagement The Energy and Utilities sector is characterized...
By 6 Minute Read
Bots
Automating Customer Onboarding: 5 Ways that AI Assistants Help
Onboarding a new customer is one of the first journeys post-sale with a business....
By 6 Minute Read
Bots
How AI Assistants Take Automation to a Superior Level
Digital artificial intelligence (AI) assistants are shaping a new model that allows businesses to...
By 6 Minute Read
Bots
Enterprise Bot Adoption: 5 Expert Tips that Make Enterprise Bots Excel
Enterprise bots are alive and kicking! There are a plethora of terms that are...
By 6 Minute Read