Case Study: Scaling Customer Support and Managing Demand Peaks Using an AI Digital Assistant

By Cathal McGloin4 Minute Read

Category: Bots

If there’s one thing that is hard to predict it is the ebb and...

By Cathal McGloin4 Minute Read

Are Your Customer Support Email or Web Form Queries Being Handled? To answer this...

By Cathal McGloin5 Minute Read

As more merchants adopt electronic and contactless payments, they often need assistance either setting...

By Cathal McGloin5 Minute Read

RPA and Chatbots: Winning AI Technologies Terminology abounds in the area of artificial intelligence...

By Cathal McGloin6 Minute Read

Chatbot and RPA use cases are set to revolutionize many industries, both in terms...

By Cathal McGloin6 Minute Read

A Multi-bot Approach to Conversational AI helps enterprises build more consistent conversational experiences that...

By Ty Rollin8 Minute Read

Conversational AI experiences are on the rise as natural language and machine learning technologies...

By Ty Rollin10 Minute Read

Customer onboarding is one of the first journeys a customer may take post-sale with...

By Ray McGloin6 Minute Read

Digital AI assistants are shaping a new model that allows businesses to keep customers...

By Cathal McGloin6 Minute Read

Get Started with AI Bots for your Business Despite the hype, when you want...

By Cathal McGloin6 Minute Read

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