A Call Deflection Bot Solution in the Face of High Call Volumes due to Coronavirus
By 4 Minute Read
Category: Bots
AI, Bots
6 Elements of a Multi-Bot Approach to Overcome NLP and User Experience Issues
A Multi-bot Approach to Enterprise Chatbot Implementations. In part one of this multi-part blog...
By 8 Minute Read
AI, Bots, Chatbots
Overcome Chatbot Failure with a Multi-Bot Architecture
Chatbot successes are on the rise as natural language and machine learning technologies advance....
By 10 Minute Read
Bots
A Winning Customer Retention Strategy: 5 Reasons to Deploy Retention Bots
Introducing Customer Retention Bots Attention and investment from AI companies to date have been...
By 4 Minute Read
AI, Bots
RPA and Chatbots: The Powerful Intersection of AI
RPA and Chatbots: Winning AI Technologies Terminology abounds in the area of artificial intelligence...
By 6 Minute Read
Bots, Chatbots, Customer Service Transformation
Customer Service Chatbots: 10 Great Bot Use Cases to Help Your Business
Customer service chatbots are more than just buzzwords for today’s customer service organization. They...
By 5 Minute Read
AI, Bots
Enterprise Bot Adoption: 5 Expert Tips that Make Enterprise Bots Excel
Enterprise bots are alive and kicking! There are a plethora of terms that are...
By 6 Minute Read
Bots, Chatbots, RPA
Chatbots and RPA Use Cases: How their Intersection Boosts Experience and the Bottom Line
Chatbot and RPA use cases are set to revolutionize many industries, both in terms...
By 6 Minute Read
AI, Bots
4 Great Examples of How Banking Bots Generate Better Results and Enhanced Experience
Banking Bots generate better results and enhanced experiences for Financial Services companies. They can...
By 6 Minute Read
AI, Bots, Chatbots
The Spaghetti Soup of Artificial Intelligence (AI) Definitions for Business
Making sense of AI definitions is a challenge that data scientists face each day...
By 5 Minute Read
Bots
5 Utility Chatbots marry Superior Customer Experience with Business Benefits
Utility Chatbots Fuel Intelligent Automation and Engagement The Energy and Utilities sector is characterized...
By 7 Minute Read