6 ways to improve NLU accuracy and chatbot performance (hint: it’s not ChatGPT!)

Category: Bots

AI, Bots, Chatbots

6 ways to improve NLU accuracy and chatbot performance (hint: it’s not ChatGPT!)

In this post, we review low chatbot accuracy from the perspective of the NLU...

By Cathal McGloin8 Minute Read

Bots, Customer Service Transformation, Live Chat, News, Uncategorized

ServisBOT’s AI-Driven Chatbot Automation Solution is Now Available Through the Black Knight Servicing Digital Solution

Release Highlights The integration of ServisBOT’s chatbot solution with the Black Knight Servicing Digital...

By Kristen Muckleroy2 Minute Read

AI, Bots

Using MLOps to improve AI Training and Bot Performance

This blog post explores how adopting MLOps (or ML Operations) offers a more comprehensive...

By Leonie McGloin7 Minute Read

Bots

5 Use Cases for Multi-Bot Architecture: Driving Better Customer Service Outcomes

Alleviating the Pressure on Customer Service via Conversational AI Conversational AI and chatbots continue...

By Cathal McGloin7 Minute Read

AI, Bots, Chatbots

ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.

ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...

By Cathal McGloin2 Minute Read

Bots

IT Helpdesk Bot: Single Access for Employee Support

What is an IT Helpdesk bot or chatbot and why is it important? An...

By Cathal McGloin5 Minute Read

Bots

4 Great Examples of How Banking Chatbots Generate Better Results and Enhanced Experience

Banking chatbots generate better results and superior customer experiences for the banking industry and other...

By Cathal McGloin7 Minute Read

Bots

5 Reasons to Deploy Customer Retention Chatbots

Introducing Customer Retention Bots and ideas on a winning customer retention strategy using bots....

By Ray McGloin4 Minute Read

Bots

6 Elements of a Multi-Bot Architecture to Overcome NLP and User Experience Issues

A Multi-bot Approach to Conversational AI helps enterprises build more consistent conversational experiences that...

By Ty Rollin8 Minute Read

Bots

Deploying an Army of Bots to Drive Better Customer Engagement

Army of Bots: Why so Popular Now? Chatbots, or bots, are all the rage...

By Cathal McGloin6 Minute Read

conversational is for Energy and Utilities Bot Deployment

Bots

Power Energy and Utility Chatbots

Utility Chatbots Fuel Intelligent Automation and Engagement The Energy and Utilities sector is characterized...

By Ray McGloin6 Minute Read

Bots

Automating Customer Onboarding: 5 Ways that AI Assistants Help

Onboarding a new customer is one of the first journeys post-sale with a business....

By Ray McGloin6 Minute Read

Bots

How AI Assistants Take Automation to a Superior Level

Digital artificial intelligence (AI) assistants are shaping a new model that allows businesses to...

By Cathal McGloin6 Minute Read

Bots

Enterprise Bot Adoption: 5 Expert Tips that Make Enterprise Bots Excel

Enterprise bots are alive and kicking! There are a plethora of terms that are...

By Cathal McGloin6 Minute Read

Bots

Winning the Brand War with Smart Bots: Seven Considerations

Why is brand so important in today’s era of conversational AI? Brands are at...

By Cathal McGloin6 Minute Read

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