ServisBOT Library

Timely resources, tools and insights on customer service excellence.

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Insurance Chatbot Case Study: How the AA increased conversion rates on quotes
Case Study

Insurance Chatbot Case Study: How the AA increased conversion rates on quotes

the Case Study

 
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Insurance renewal
Article

How Chatbots ensure Premium Service for Insurance

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Employee engagement and experience
Article

How technology could transform the employee experience

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Resources 1
Case Study

Insurance Chatbot Case Study: How the AA increased conversion rates on quotes

the Case Study

 
AA case study
Article

How AA Ireland smoothed the road to more sales with bots

Read the Article

 
Auto Insurance
Bot Animation

Renewing an Insurance or Other Plan: Meet Renewals Bot

Watch the Bot Animation

 
Careerminds Bots for HR Webinar
Webinar

Putting Chatbots to Work for HR, 5 Use Cases

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Multiple engagement channels
Article

Insurance Industry Innovators Review: ServisBOT

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Resources 2
Article

AA Ireland reduce missed webchats by 81% via new chatbots

Read the Article

 
Alexa Voice Healthcare
Article

Alexa, am I losing my Voice?

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Resources 3
Article

Artificial Intelligence in 2019:26 Predictions for Business Operations

Read the Article

 
Employee engagement and experience
Article

How Chatbots Can Influence Employee Engagement

Read the Article

 
rfp template banner
Report

RFP Template for Chatbot Solutions

Download the Report

 
Healthcare bots
Article

Talking Cures

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Trust and AI
Article

7 Essential Factors for Developing Trustworthy AI

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Chatbot Strategy
Infographic

Infographic: 9 Considerations for Your Chatbot Strategy

Download the Infographic

 
ServisBOT Bot Use Case Insurance eBook_
eBook

10 Smart Bots for Insurance [eBook]

Download the eBook

 
Proctive outreach
Bot Animation

From Application to Approval: Meet OnBoarding Bot

Watch the Bot Animation

 
Travel Chatbots
Bot Animation

Booking a Trip or Event: Meet Booking Bot

Watch the Bot Animation

 
Chatbots for travel
Video

Video: Smart Travel Bots Boost Customer Experience

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Bot for Account Status
Video

Video: Transforming Customer Engagement: 3 Use Cases

Watch the Video

 
Insurance Industry Scene
Video

Video: Transforming Insurance with Smart Conversations

Watch the Video

 
Mobile payments
Article

Top Industries Chatbots are Set to Disrupt in 2019

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Financial Services Use Cases
Article

Sweet talking: How chatbots help banks become smarter

Read the Article

 
Making an insurance claim
Bot Animation

Streamline Claims: Meet ClaimsBOT

Watch the Bot Animation

 
jump-the-queue-phone-to-messaging
Bot Animation

Beat Customer Churn: Meet WinBackBOT

Watch the Bot Animation

 
No I in Team but What about AI
Article

Transforming Chatbots with Conversational AI

Read the Article

 
Resources 4
eBook

10 Smart Bots for Energy & Utilities

Download the eBook

 
botty-guides-transform-customer-service-experience
Article

UCD Business Alumni: In Profile – Cathal McGloin

Read the Article

 
chatbot-message-business-pwc-ireland
Article

Chatbots bring big business opportunities but establishing trust is essential, PWC Ireland

Read the Article

 
No I in Team but What about AI
Article

CSM: There’s No I in Team, but What About AI?

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Cloud makes AI accessible
Article

Compare the Cloud: Could Cloud Make AI Accessible for All?

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taking-the-fear-out-of-AI-business-chief-interviews-ServisBOT CEO
Article

Business Chief: Taking the Fear out of AI, An Interview with Cathal McGloin

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Customer support
Report

McKinsey: Higher Satisfaction at Lower Costs: Digitizing Customer Care

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Resources 5
Video

The Customer Service Problem We Solve

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Resources 7
Video

How We Integrate with AWS Connect

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Resources 8
Video

The Importance of AI-Powered Automation

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Resources 9
Video

What is Conversational AI?

Watch the Video

 
Resources 10
Video

The Benefits of Messaging Over Live Chat

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Resources 11
Video

What is a ServisBOT? (It’s not “just” a Chatbot)

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Resources 12
Video

How We Benefit End-User Customers

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Resources 14
Video

How ServisBOT Transforms Customer Service Experience

Watch the Video

 
Resources 15
Video

What Makes ServisBOT Different?

Watch the Video

 

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