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ServisBOT Library

Timely resources, tools and insights on customer service excellence.

Featured Resource

10 Bot Use Cases to Transform Customer Engagement

eBook

10 Bot Use Cases to Transform Customer Engagement

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Army of Bots

eBook

10 Bot Use Cases to Transform Customer Engagement

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Article

UCD Business Alumni: In Profile – Cathal McGloin

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Article

Chatbots bring big business opportunities but establishing trust is essential, PWC Ireland

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No I in Team but What about AI

Article

CSM: There’s No I in Team, but What About AI?

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Cloud makes AI accessible

Article

Compare the Cloud: Could Cloud Make AI Accessible for All?

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Article

Business Chief: Taking the Fear out of AI, An Interview with Cathal McGloin

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Customer support

Report

McKinsey: Higher Satisfaction at Lower Costs: Digitizing Customer Care

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Video

Introducing ServisBOT

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Video

The Customer Service Problem We Solve

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Video

The Importance of Messaging

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Video

How We Integrate with AWS Connect

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customer service and AI

Article

ServisBOT Launches New AI Platform for Transforming Customer Service

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Video

Our AI Approach

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Video

The Importance of AI-Powered Automation

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Video

How ServisBOTs Differ from Chatbots

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Video

The Benefits of Messaging Over Live Chat

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Video

The Benefits of Queue Jump

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Video

How We Benefit End-User Customers

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Video

How We are Different

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Video

How ServisBOT Transforms Customer Service Experience

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