resource center

ServisBOT Library

Timely resources, tools and insights on customer service excellence.

Featured Resource

10 Bot Use Cases to Transform Customer Engagement
eBook

10 Bot Use Cases to Transform Customer Engagement

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Army of Bots
eBook

10 Bot Use Cases to Transform Customer Engagement

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botty-guides-transform-customer-service-experience
Article

UCD Business Alumni: In Profile – Cathal McGloin

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chatbot-message-business-pwc-ireland
Article

Chatbots bring big business opportunities but establishing trust is essential, PWC Ireland

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No I in Team but What about AI
Article

CSM: There’s No I in Team, but What About AI?

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Cloud makes AI accessible
Article

Compare the Cloud: Could Cloud Make AI Accessible for All?

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taking-the-fear-out-of-AI-business-chief-interviews-ServisBOT CEO
Article

Business Chief: Taking the Fear out of AI, An Interview with Cathal McGloin

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Customer support
Report

McKinsey: Higher Satisfaction at Lower Costs: Digitizing Customer Care

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Video

Introducing ServisBOT

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Video

The Customer Service Problem We Solve

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Video

The Importance of Messaging

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Video

How We Integrate with AWS Connect

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customer service and AI
Article

ServisBOT Launches New AI Platform for Transforming Customer Service

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Video

Our AI Approach

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Video

The Importance of AI-Powered Automation

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Video

How ServisBOTs Differ from Chatbots

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Video

The Benefits of Messaging Over Live Chat

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Video

The Benefits of Queue Jump

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Video

How We Benefit End-User Customers

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Video

How We are Different  

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Video

How ServisBOT Transforms Customer Service Experience

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