About

We Put Customer Service Experience First

Delivering Exceptional Customer Service for a Digital World.

customer service in a corner

No One Puts Customer Service in a Corner.

For today’s enterprises, customer service is more than a business function—it is a powerful differentiator on which the world’s most beloved brands are built. For years, customer service watched as other business functions benefited from digital transformation. Today, the time has come for customer service to join the digital evolution.

At ServisBOT, we transform customer service conversations through messaging, artificial intelligence and automation. We believe customer service can be a differentiator if it’s accessible, convenient and accurate, and that it should happen on the customer’s time and at his or her own pace. That’s why we’re putting the customer at the center of a new, digital customer service experience.

what sets servisbot apart

What Sets Us Apart.

Founded to Serve

Technology is our product, but customer service is our passion. We were founded to improve customer service for the customer, the people delivering it and the business.

Designed by Service Experts

We know customer service. Our leadership team brings 20+ years of hands-on experience running complex and global customer service operations.

Changing the Ownership Paradigm

We change the ownership paradigm of the customer service interaction by improving accessibility, eliminating queuing and creating accountability for ownership and resolution.

Customer Service AI

We believe AI and automation can transform service for the better, but we also know that technology is only as good as its ability to solve problems. Better service is the touchstone for everything we do.

Created for a World of Many Channels

It’s a multi-channel world. While we believe messaging is the medium of the future, we bring together all of the customer’s preferred channels in a single customer service conversation.

Experience the ServisBOT Difference for Yourself

Our Team is At Your Service.

Get to know the bright minds that are shaping the future of customer service.

Cathal McGloin

Cathal McGloin

Chief BOTtle Washer

Ray McGloin

Ray McGloin

Head of BOT Particularization

Chris Doyle

Chris Doyle

Chief BOT Designer

Cian Clarke

Cian Clarke

Head Unicorn TamingBOT

Kristen Muckleroy

Kristen Muckleroy

Top Market JEDIBOT

Joe Heung

Joe Heung

AutoBOT

Botty

Botty

Chief ServisBOT (Not a Chatbot)

Marco Troisi

Marco Troisi

Super BOTware Engineer

Michael Treyvaud

Michael Treyvaud

Full BOT Developer

Stephen Walsh

Stephen Walsh

PartBOT

Ross Casey

Ross Casey

BOTWrangler

Declan McGloin

Declan McGloin

Biz AnalystBOT

John Collins

John Collins

Mega GrowthBOT

Jason Roe

Jason Roe

Product WranglerBOT

Suresh Veluru

Suresh Veluru

Agile AIBOT

Do You Have What It Takes to Join the ServisBOT Army?

If you love technology and have a passion for exceptional customer service, you may be the next member of our ServisBOT army. Visit our careers page to learn more about the positions we are currently looking to fill.

View Current Openings

It’s That Higher Quality, Lower Cost Kind of Service.

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