AI Insurance Bots Automate Customer Interactions
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Our low-code tools and out-of-the-box blueprints enable your lines of business to create and manage their own chatbot experiences for your insurance business. Meet some of our insurance chatbot stars.
Automate 60% of your inbound traffic with a Conversational AI solution.
Whether your customers reach out via phone, email, a contact form, or live chat, they increasingly seek the convenience of self-service. Waiting days for a reply to an email or sitting on hold for an insurance agent doesn’t meet the expectations of today’s digital consumer.
Putting a virtual assistant powered by AI at the forefront of your customer support helps you automate the routine requests while providing a path to your customer service agents to deal with more complex customer issues.
Onboarding new customers is an important part of the customer acquisition stage but it is often a complicated journey that includes the labor-intensive gathering and validation of proof documents.
Onboard your customers with their insurance policy faster and more cost-effectively using conversational AI or chatbot technology. A chatbot helps automate the journey, responding to queries, gathering proof documents, and validating customer information.
When necessary, the onboarding bot can hand over to a human agent, ensuring a premium and personalized customer experience.
Time to renew or shop around for an insurance policy?
The starting point for your customers is the policy quote. This enables them to compare pricing and coverage details from competing vendors. But it’s not always easy for them to understand the small print and the nuances of different policy details. A frictionless quotation interaction that informs customers of the coverage terms and how they can reduce the cost of their policy leads to higher retention and conversion rates.
Don’t leave your customers in the dark. Deploy a Quote AI assistant that can respond to them 24/7, provide exact information on differences between competing products, and get them to renew or sign up on the spot.