Author: Cathal McGloin

AI, Chatbots

Insurance chatbots are being deployed to engage with insurance customers in more automated, convenient...

By Cathal McGloin6 Minute Read

AI, Chatbots

Conversational AI in banking is changing how banks engage with their customers in more...

By Cathal McGloin6 Minute Read

Chatbots

Employee chatbots are changing the face of today’s HR management and providing new opportunities...

By Cathal McGloin5 Minute Read

AI, Bots

Robotic Process Automation (RPA) and Chatbots: Winning AI Technologies Terminology abounds in the area...

By Cathal McGloin6 Minute Read

Customer service chatbots are more than just buzzwords for today’s customer service organization. They...

By Cathal McGloin5 Minute Read

AI, Chatbots

The Evolution of Chatbots: Flashback to the Early Days of Mobile Apps Just as...

By Cathal McGloin5 Minute Read

The Customer Service Experience is Ripe for Digital Transformation. Don’t Miss out! Customer service...

By Cathal McGloin5 Minute Read

AI, Chatbots

The impact of Artificial Intelligence (AI) and Machine Learning (ML) technologies on today’s digital...

By Cathal McGloin1 Minute Read

AI, Bots

Enterprise bots are alive and kicking! There are a plethora of terms that are...

By Cathal McGloin6 Minute Read

Chatbots

What questions do you need to consider when putting together a Request for Proposal...

By Cathal McGloin4 Minute Read

There’s More Where That Came From.