re:Invent 2018: Validation for a Serverless Technology Stack
By 4 Minute Read
Category: Chatbots
Chatbots, Messaging
Customer Experience Flies High with Travel Chatbots
One of the most dynamic customer-facing global industries is the travel and tourism industry,...
By 5 Minute Read
AI, Chatbots
The Fundamentals of a Successful Chatbot Strategy
The Evolution of Chatbots: Flashback to the Early Days of Mobile Apps Just as...
By 5 Minute Read
AI, Bots, Chatbots
The Spaghetti Soup of Artificial Intelligence (AI) Definitions for Business
Making sense of artificial intelligence is a challenge that data scientists face each day...
By 5 Minute Read
Bots, Chatbots, Customer Service Transformation
Beyond the Virtual Assistant: Putting Bots to Work in Customer Service
Virtual assistants, chatbots, and bots are more than just buzzwords for today’s customer service...
By 6 Minute Read
AI, Chatbots, Customer Service Transformation
Customer Service Prediction Season is Over – AI, Automation, Bots….Let’s Get to Work
A perspective on customer service predictions for 2018 and what it means for the...
By 3 Minute Read