The Virtual Assistant: The Super-Hero and Orchestrator of Bots
By 8 Minute Read
Category: Chatbots
Bots, Chatbots, RPA
Chatbots and RPA: Converging Use Cases
Two AI-based technologies are set to revolutionize many industries, both in terms of experience...
By 6 Minute Read
AI, Chatbots
Digital Innovation, AI and FOMO Emerge as Top Themes at SXSW 2019
Innovation led by Digital, AI and FOMO Emerge as Top Trends at SXSW 2019...
By 4 Minute Read
Chatbots
Infographic: 9 Considerations for Your Chatbot Strategy for 2019
As we say farewell to 2018 and embrace 2019, we believe chatbots will mature,...
By 2 Second Read
Chatbots, Messaging
Travel Chatbots Take Customer Experience to New Heights
One of the most dynamic customer-facing global industries is the travel and tourism industry,...
By 5 Minute Read
AI, Chatbots
The Fundamentals of a Successful Chatbot Strategy
The Evolution of Chatbots: Flashback to the Early Days of Mobile Apps Just as...
By 5 Minute Read
AI, Bots, Chatbots
The Spaghetti Soup of Artificial Intelligence (AI) Definitions for Business
Making sense of artificial intelligence definitions is a challenge that data scientists face each...
By 5 Minute Read
Bots, Chatbots, Customer Service Transformation
Customer Service Use Cases: Beyond the Virtual Assistant
Virtual assistants, chatbots, and bots are more than just buzzwords for today’s customer service use...
By 5 Minute Read
AI, Chatbots, Customer Service Transformation
Customer Service Prediction Season is Over – AI, Automation, Bots….Let’s Get to Work
A perspective on customer service predictions for 2018 and what it means for the...
By 3 Minute Read