Winning Conversational AI Awards
By 2 Minute Read
Category: Chatbots
Chatbots
How to Scale and Improve Chatbot Experiences
With the increased adoption of conversational AI, many enterprises are now looking at how...
By 4 Minute Read
Chatbots
Automation First: 60% Customer Interactions Automated by Putting a Chatbot in Front of Live Chat
Automation First Where Appropriate…Then Live Chat Live chat as a customer support channel has...
By 5 Minute Read
Chatbots
The Fundamentals of a Successful Chatbot Strategy
Before diving into business chatbot strategy let’s start with a look at the evolution...
By 5 Minute Read
Chatbots
Infographic: 9 Considerations for Your Chatbot Strategy
As we say farewell to 2020 and embrace 2021, we believe chatbots will mature,...
By 2 Second Read
Chatbots
Travel Chatbots: 5 Superb Use Cases take Customer Experience to New Heights
Travel chatbots provide enormous potential for travel and tourism, as one of the most...
By 5 Minute Read
Chatbots
RPA Use Cases and Chatbots: How the Combination Boosts Experience and the Bottom Line
Chatbot and RPA use cases are set to revolutionize many industries, both in terms...
By 6 Minute Read
Chatbots
Crafting RFP Questions for Your Chatbot Project: Here’s a Helpful RFP Template with over 100 Questions
What questions do you need to consider when planning chatbot projects or drafting a...
By 4 Minute Read
Chatbots
Customer Service Chatbots: 10 Great Bot Use Cases to Help Your Business
Customer service chatbots are more than just buzzwords for today’s customer service organization. They...
By 5 Minute Read
Chatbots
HR Chatbots: 5 Inspiring Tips for Improving Employee Experience with Bots
Employee chatbots and natural language processing technology are changing the face of today’s human...
By 6 Minute Read
Chatbots
Customer Service Messaging: An Ideal Channel for Automating using a Chatbot
Customer Service Messaging Channels: Opening a Path for Automation Considering most of us use...
By 4 Minute Read
Chatbots
Spreading Chatbot Love to your Customers
Chatbot Love is in the Air with Valentines Bots It’s that time of year...
By 4 Minute Read
Chatbots
What Chatbots are Right for your Business?
What chatbots could help your business engage better with customers or employees and generate...
By 7 Minute Read