By 4 Minute Read
Category: Chatbots
AI, Bots, Chatbots
How to Improve NLU Accuracy : 6 Issues with Chatbot Accuracy and Performance
In this post, we review six ways to improve NLU accuracy (and chatbot performance)...
By 8 Minute Read
AI, Chatbots
5 Use Cases for Chatbots in Workers Compensation
In this blog, I want to explain how health insurance chatbots in workers compensation...
By 7 Minute Read
Chatbots
Lower the Cost of Chatbot Development & Management
Conversational AI along the Road to Digital Transformation Conversational AI (or chatbots) leverage natural...
By 5 Minute Read
Chatbots
Overcome Chatbot Failure and Build Better Conversational Bot Experiences, Faster!
Conversational Artificial Intelligence (AI) experiences are a hot ticket item for enterprises as organizations...
By 6 Minute Read
AI, Bots, Chatbots
ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.
ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...
By 2 Minute Read
Chatbots
Conversational AI vs Chatbot: What’s the Difference
The definitions of conversational AI vs chatbot can be confusing because they can mean...
By 3 Minute Read
Chatbots
Four Considerations when Building Digital Workplace Chatbots
Why is the digital workplace more relevant than ever and how can artificial intelligence...
By 5 Minute Read
Chatbots
How to Scale and Improve Chatbot Experiences
With the increased adoption of conversational AI, many enterprises are now looking at how...
By 4 Minute Read
Chatbots
Automation First: 60% Customer Interactions Automated by Putting a Chatbot in Front of Live Chat
Automation First Where Appropriate…Then Live Chat Live chat as a customer support channel has...
By 5 Minute Read
Chatbots
The Fundamentals of a Successful Chatbot Strategy
Before diving into business chatbot strategy let’s start with a look at the evolution...
By 5 Minute Read
Chatbots
Infographic: 9 Considerations for Your Chatbot Strategy
As we say farewell to 2020 and embrace 2021, we believe chatbots will mature,...
By 2 Second Read
Chatbots
Travel Chatbots: 5 Superb Use Cases take Customer Experience to New Heights
Being one of the most dynamic customer-facing global businesses, travel and tourism has a...
By 5 Minute Read
Chatbots
RPA Use Cases and Chatbots: How the Combination Boosts Experience and the Bottom Line
Chatbot and RPA use cases are set to revolutionize many industries, both in terms...
By 6 Minute Read
Chatbots
Crafting RFP Questions for Your Chatbot Project: Here’s a Helpful RFP Template with over 100 Questions
What questions do you need to consider when planning chatbot projects or drafting a...
By 4 Minute Read
Chatbots
Customer Service Chatbots: 10 Great Bot Use Cases to Help Your Business
Customer service chatbots are more than just buzzwords for today’s customer service organization. They...
By 5 Minute Read