Customer Highlights & Outcomes
Queries Resolved
through self-service digital channels.
AHT Decrease
with automated ID&V Voice AI
Cost Reduction
by automating repetitive tasks
What Our Customers Say
What Our Customers Say
“The key thing is choosing your partner’s right … someone that will commit throughout the whole journey. That’s what we have with ServisBOT—they’ve been really, really good.”
“Our quality assurance performance, our regulatory adherence to the Data Protection Act has been meaningfully enhanced since we delivered Auto-ID&V.”
“The IVA is redefining the homeowner experience, delivering fast and intelligent voice support that’s both emplathetic and efficient. It shortens wait times, guides them with clarity and patience, while freeing up advisors to handle more complex and sensitive calls.”
Featured Customer Stories
85% Containment Rate and improved homeowner experiences
Lower AHT with an automated ID&V experience using voice.
20% fully automated complaint handling using a chatbot




