ITHelpdeskBOT

Problems with your laptop, software license, or any other electronic equipment you need to do your job? I can help handle your requests, raise support tickets, resolve issues, and update you with the status of your ticket. I work 24/7 so your can report issues and not lose valuable time.

Customer Journeys

Automated IT helpdesk activities
Access to support 24/7
Report issues and track support ticket status quickly and easily
Communicate across multiple channels

How I Help the Business

Automate common IT helpdesk activities
Get customers/employees up and running quickly and efficiently
Allow human IT support staff focus on more complex issues
Reduced costs of IT support

How I Help the Customer

Increased convenience and accessibility at all times, across all channels
Faster and smoother IT support process
Reduced downtime and wait times

My Metrics

# IT requests

# Support tickets raised

% IT requests resolved by bot

% routing by intent

Average time to resolve IT issue

Check out the Bot Animations