IT HelpDesk BOT

Problems with your laptop, software license, or any other electronic equipment you need to do your job? I can help handle your requests, raise support tickets, resolve issues, and update you with the status of your ticket. I work 24/7 so you can report issues and not lose valuable time.

Employee Journeys

  • Automated and convenient IT helpdesk support, 24/7
  • Report issues and track support ticket status quickly and easily
  • Proactive alerts on outages or system upgrades
  • Communicate across multiple channels

How I Help the Business

  • Automate common IT helpdesk activities 
  • Get employees up and running quickly and efficiently
  • Allow human IT support staff to focus on more complex issues
  • Reduced costs of IT support

How I Help Employees

  • Increased convenience and accessibility at all times, across all channels
  • Faster and smoother IT support process
  • Reduced downtime and wait times 
  • Higher individual productivity

My Metrics

# IT requests handled

# Support tickets raised

% IT requests resolved by bot

% routing by intent

Average time to resolve IT issue

Check out the Bot Animations
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