Customer Journeys
- Automate the process of responding to FAQs
- Day and night access to FAQs
- Frictionless customer journey
How I Help the Business
- Automate FAQ monitoring and responses
- Free up agents to handle more complex customer issues
- Lower the cost of service delivery on answering FAQs
How I Help the Customer
- 24/7 availability and access to FAQ responses
- Immediate responses
My Metrics
# FAQ requests
% FAQs answered by bot
% passed to human agents