A Call Deflection Bot Solution in the Face of High Call Volumes due to Coronavirus
By 4 Minute Read
Category: Live Chat
Chatbots, Customer Service Transformation, Live Chat, Uncategorized, Voice
A Call Deflection Bot Solution in the Face of High Call Volumes due to Coronavirus
A good call deflection bot solution helps contact centers and helplines respond to a...
By 4 Minute Read
Bots, AI, Live Chat
Customer Onboarding: 5 Ways Bots Transform the Experience and Improve Results
How often has the customer onboarding experience been amazing? We’ve all signed up for...
By 6 Minute Read
Live Chat, AI, Bots, Messaging
Migrating from Live Chat to Messaging, Bots, and AI for Superior Customer Service Experience
Live Chat: An old reliable? Despite the renewed interest over the past few years,...
By 6 Minute Read