5 Use Cases for Chatbots in Workers Compensation

Category: Customer Service Transformation

Bots, Customer Service Transformation, Live Chat, News, Uncategorized

ServisBOT’s AI-Driven Chatbot Automation Solution is Now Available Through the Black Knight Servicing Digital Solution

Release Highlights The integration of ServisBOT’s chatbot solution with the Black Knight Servicing Digital...

By Kristen Muckleroy2 Minute Read

Customer Service Transformation

Customer Support Email Survey: Are You Responding to Customer Queries?

Are Your Customer Support Email or Web Form Queries Being Handled? To answer this...

By Cathal McGloin5 Minute Read

Customer Service Transformation

Case Study: Scaling Customer Support and Managing Demand Peaks Using an AI Digital Assistant

If there’s one thing that is hard to predict it is the ebb and...

By Cathal McGloin4 Minute Read

Customer Service Transformation

With 17% of Calls Deflected, an AI Chatbot Steps in to Resolve Merchant Requests

As more merchants adopt electronic and contactless payments, they often need assistance either setting...

By Cathal McGloin5 Minute Read

Customer Service Transformation

4 Ways to Create Customer Service Transformation in a Digital World

The Customer Service Experience is Ripe for Digital Transformation. Don’t Miss out! Customer service...

By Cathal McGloin5 Minute Read

Customer Service Transformation

Integrating Intelligent Virtual Agents (IVA) to transform CX for the Contact Center

The Role of AI-powered Intelligent Virtual Agents (IVA) in Today’s Contact Center Operations Today’s...

By Cathal McGloin7 Minute Read

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