By 8 Minute Read
Category: AI
How to Improve NLU Accuracy : 6 Issues with Chatbot Accuracy and Performance
In this post, we review six ways to improve NLU accuracy (and chatbot performance)...
By 8 Minute Read
ChatGPT’s model vs a “Traditional” Chatbot NLU
ChatGPT, and it’s underlying model, GPT-3 is all the rage right now – but...
By 3 Minute Read
ChatGPT, GPT-3 and What it means for Conversational AI
Time for a brief return to my past life as a “bundle-of-red-hair-jetting-about-on-a-stage tech evangelist”,...
By 5 Minute Read
5 Use Cases for Chatbots in Workers Compensation
In this blog, I want to explain how health insurance chatbots in workers compensation...
By 7 Minute Read
Using MLOps to improve AI Training and Bot Performance
This blog post explores how adopting AI MLOps (or ML Operations) offers a more...
By 7 Minute Read
ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.
ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...
By 2 Minute Read
Six Reasons why Businesses Need Conversational AI Chatbot Solutions
The adoption of conversational ai chatbots for interaction-intensive businesses was on a high growth...
By 5 Minute Read
The Convergence of Robotic Process Automation RPA and Smart AI Bots
Robotic Process Automation (RPA) Bots and Conversational AI: Two Winning AI Technologies Terminology abounds...
By 5 Minute Read
Winning Conversational AI Awards
Winning industry awards is great but the positive business results generated from rolling out...
By 2 Minute Read
Building and Managing Advanced Conversational AI Solutions using a Platform
Demand for advanced conversational AI solutions has increased rapidly over the past 18 months...
By 7 Minute Read
IVR Deflection Tackles High Call Volumes during COVID-19
A good call or IVR deflection solution that leverages the power of a digital...
By 4 Minute Read
A Chatbot Architecture for Growing and Managing your AI Bots
Following my previous blog about the challenges of scaling conversational AI solutions and creating...
By 6 Minute Read
How Bots Automate Customer Service while Lowering Costs
AI bots are not new to automating customer service operations but they have evolved...
By 6 Minute Read
Intelligent Voice Assistants for 5 Places in Today’s Digital Workplace
Intelligent voice assistants are seeing increasing adoption among consumers. Naturally, this is having an...
By 3 Minute Read
Our 2021 Bot Vision: 7 Chatbot Predictions for the Enterprise
It’s time for some chatbot predictions as we wrap up an unprecedented year where...
By 5 Minute Read