Winning Conversational AI Awards
By 2 Minute Read
Category: AI
AI
Winning Conversational AI Awards
Winning industry awards is great but the positive business results generated from rolling out...
By 2 Minute Read
AI
Key Elements of an Enterprise Conversational AI Platform
Demand for enterprise conversational AI platforms has increased rapidly over the past 18 months....
By 7 Minute Read
AI
Six Reasons why Businesses Need Conversational AI Chatbot Solutions
The adoption of conversational ai chatbots for interaction-intensive businesses was on a high growth...
By 5 Minute Read
AI
IVR Deflection Tackles High Call Volumes during COVID-19
A good call or IVR deflection solution that leverages the power of a digital...
By 4 Minute Read
AI
A Chatbot Architecture for Growing and Managing your AI Bots
Following my previous blog about the challenges of scaling conversational AI solutions and creating...
By 6 Minute Read
AI
How Bots Automate Customer Service while Lowering Costs
AI bots are not new to automating customer service operations but they have evolved...
By 6 Minute Read
AI
Intelligent Voice Assistants for 5 Places in Today’s Digital Workplace
Intelligent voice assistants are seeing increasing adoption among consumers. Naturally, this is having an...
By 3 Minute Read
AI
RPA Bots and Chatbots: The Powerful Intersection of AI-Powered Automation
Robotic Process Automation RPA Bots and Chatbots: Winning AI Technologies Terminology abounds in the...
By 6 Minute Read
AI
Our 2021 Bot Vision: 7 Chatbot Predictions for the Enterprise
It’s time for some chatbot predictions as we wrap up an unprecedented year where...
By 5 Minute Read
AI
Conversational AI in Banking: 6 Engaging Examples
Conversational AI in banking is changing how banks engage with their customers in more...
By 6 Minute Read
AI
How to Overcome Intent Limitations on Amazon Lex and other NLP Engines
The importance of training data in creating compelling conversational AI solutions cannot be under-estimated....
By 4 Minute Read
AI
How Virtual Assistants Manage Multiple AI Bots Efficiently & Successfully
As AI chatbots are rolled out across different departments, regions, or for different business...
By 9 Minute Read
AI
Insurance Chatbot Example Demonstrates Increased Sales Conversions of over 11%
Think of the many different ways that customers interact across your business and discover...
By 7 Minute Read
AI
A Guide for Enterprise to Get Started with AI Bots
Get Started with AI Bots for your Business Despite the hype, when you want...
By 6 Minute Read
AI
Customer Service Prediction Season is Over – AI, Automation, Bots….Let’s Get to Work
A perspective on customer service predictions for 2018 and what it means for the...
By 3 Minute Read