Category: AI

ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...

By Cathal McGloin2 Minute Read

The adoption of conversational ai chatbots for interaction-intensive businesses was on a high growth...

By Cathal McGloin5 Minute Read

Robotic Process Automation RPA Bots and Conversational AI: Two Winning AI Technologies Terminology abounds...

By Cathal McGloin5 Minute Read

Winning industry awards is great but the positive business results generated from rolling out...

Demand for advanced conversational AI solutions has increased rapidly over the past 18 months...

By Cathal McGloin7 Minute Read

A good call or IVR deflection solution that leverages the power of a digital...

By Cathal McGloin4 Minute Read

Following my previous blog about the challenges of scaling conversational AI solutions and creating...

By Cathal McGloin6 Minute Read

AI bots are not new to automating customer service operations but they have evolved...

By Cathal McGloin6 Minute Read

Intelligent voice assistants are seeing increasing adoption among consumers. Naturally, this is having an...

By Cathal McGloin3 Minute Read

It’s time for some chatbot predictions as we wrap up an unprecedented year where...

By Cathal McGloin5 Minute Read

Conversational AI in banking is changing how banks engage with their customers in more...

By Cathal McGloin6 Minute Read

The importance of training data in creating compelling conversational AI solutions cannot be under-estimated....

By Cathal McGloin4 Minute Read

As AI chatbots are rolled out across different departments, regions, or for different business...

By Cathal McGloin9 Minute Read

Think of the many different ways that customers interact across your business and discover...

By Cathal McGloin7 Minute Read

Get Started with AI Bots for your Business Despite the hype, when you want...

By Cathal McGloin6 Minute Read

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