6 ways to improve NLU accuracy and chatbot performance (hint: it’s not ChatGPT!)

Category: AI

AI, Bots, Chatbots

6 ways to improve NLU accuracy and chatbot performance (hint: it’s not ChatGPT!)

In this post, we review low chatbot accuracy from the perspective of the NLU...

By Cathal McGloin8 Minute Read

AI, Chatbots

5 Use Cases for Chatbots in Workers Compensation

In this blog, I want to explain how chatbots in workers compensation (workers comp)...

By Cathal McGloin7 Minute Read

AI, Bots

Using MLOps to improve AI Training and Bot Performance

This blog post explores how adopting MLOps (or ML Operations) offers a more comprehensive...

By Leonie McGloin7 Minute Read

AI, Bots, Chatbots

ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.

ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...

By Cathal McGloin2 Minute Read

Six Reasons why Businesses Need Conversational AI Chatbot Solutions

The adoption of conversational ai chatbots for interaction-intensive businesses was on a high growth...

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The Convergence of Robotic Process Automation RPA and Smart AI Bots

Robotic Process Automation (RPA) Bots and Conversational AI: Two Winning AI Technologies Terminology abounds...

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Becoming an Award-winning Business by deploying Conversational AI Solutions

Winning Conversational AI Awards

Winning industry awards is great but the positive business results generated from rolling out...

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Building and Managing Advanced Conversational AI Solutions using a Platform

Demand for advanced conversational AI solutions has increased rapidly over the past 18 months...

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A Call Deflection AI Assistant Tackles High Call Volumes due to COVID-19

IVR Deflection Tackles High Call Volumes during COVID-19

A good call or IVR deflection solution that leverages the power of a digital...

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A Chatbot Architecture for Growing and Managing your AI Bots

Following my previous blog about the challenges of scaling conversational AI solutions and creating...

By Cathal McGloin6 Minute Read

How Bots Automate Customer Service while Lowering Costs

AI bots are not new to automating customer service operations but they have evolved...

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Intelligent Voice Assistants for 5 Places in Today’s Digital Workplace

Intelligent voice assistants are seeing increasing adoption among consumers. Naturally, this is having an...

By Cathal McGloin3 Minute Read

Our 2021 Bot Vision: 7 Chatbot Predictions for the Enterprise

It’s time for some chatbot predictions as we wrap up an unprecedented year where...

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Conversational AI in Banking: 6 Engaging Examples

Conversational AI banking is changing how banks engage with their customers in more frictionless...

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How to Overcome Intent Limitations on Amazon Lex and other NLP Engines

The importance of training data in creating compelling conversational AI solutions cannot be under-estimated....

By Cathal McGloin4 Minute Read

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