By 8 Minute Read
Category: AI
6 ways to improve NLU accuracy and chatbot performance (hint: it’s not ChatGPT!)
In this post, we review low chatbot accuracy from the perspective of the NLU...
By 8 Minute Read
5 Use Cases for Chatbots in Workers Compensation
In this blog, I want to explain how chatbots in workers compensation (workers comp)...
By 7 Minute Read
Using MLOps to improve AI Training and Bot Performance
This blog post explores how adopting MLOps (or ML Operations) offers a more comprehensive...
By 7 Minute Read
ServisBOT helps accelerate the development and enhancement of conversational AI bot solutions powered by Amazon Lex.
ServisBOT’s conversational artificial intelligence (AI) platform helps Amazon Lex developers and business users to...
By 2 Minute Read
Six Reasons why Businesses Need Conversational AI Chatbot Solutions
The adoption of conversational ai chatbots for interaction-intensive businesses was on a high growth...
By 5 Minute Read
The Convergence of Robotic Process Automation RPA and Smart AI Bots
Robotic Process Automation (RPA) Bots and Conversational AI: Two Winning AI Technologies Terminology abounds...
By 5 Minute Read
Winning Conversational AI Awards
Winning industry awards is great but the positive business results generated from rolling out...
By 2 Minute Read
Building and Managing Advanced Conversational AI Solutions using a Platform
Demand for advanced conversational AI solutions has increased rapidly over the past 18 months...
By 7 Minute Read
IVR Deflection Tackles High Call Volumes during COVID-19
A good call or IVR deflection solution that leverages the power of a digital...
By 4 Minute Read
A Chatbot Architecture for Growing and Managing your AI Bots
Following my previous blog about the challenges of scaling conversational AI solutions and creating...
By 6 Minute Read
How Bots Automate Customer Service while Lowering Costs
AI bots are not new to automating customer service operations but they have evolved...
By 6 Minute Read
Intelligent Voice Assistants for 5 Places in Today’s Digital Workplace
Intelligent voice assistants are seeing increasing adoption among consumers. Naturally, this is having an...
By 3 Minute Read
Our 2021 Bot Vision: 7 Chatbot Predictions for the Enterprise
It’s time for some chatbot predictions as we wrap up an unprecedented year where...
By 5 Minute Read
Conversational AI in Banking: 6 Engaging Examples
Conversational AI banking is changing how banks engage with their customers in more frictionless...
By 6 Minute Read
How to Overcome Intent Limitations on Amazon Lex and other NLP Engines
The importance of training data in creating compelling conversational AI solutions cannot be under-estimated....
By 4 Minute Read