ServisBOT Library

Timely resources, tools and insights on Conversational AI excellence.

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EBook: Lowering the TCO of Conversational AI Solutions

eBook

EBook: Lowering the TCO of Conversational AI Solutions

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Type: All

All
Artificial Intelligence
Bots
Customer Experience
Customer Service
Digital Engagement
Industry Centric

chatbot strategy

eBook

EBook: Lowering the TCO of Conversational AI Solutions

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Employee Onboarding Bots

Webinar

Webinar: From Employee Onboarding to IT Helpdesk: How AI Bot Solutions reduce friction

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Article

Customer Service Manager: Intouch Games Automates 28% Of Live Chat Queries

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contact deflection and automation

Case Study

Case Study: Borrowers Use Digital Assistant to Answer Common Queries

the Case Study

Cenlar Forbearance Case Study

Case Study

Case Study: Borrowers Opt in to Self-Serve for Forbearance Information

the Case Study

Scaling Customer Support and Managing Demand Peaks Using an AI Digital Assistant

Case Study

Case Study: Chatbot Helps Scale Support for Intouch Games

the Case Study

With 17% of Calls Deflected, an AI Chatbot Steps in to Resolve Merchant Requests

Case Study

Case Study: Deflecting 17% of Merchant Calls to Digital Self-Service using a Chatbot

the Case Study

How to Overcome Intent Limitations on Amazon Lex and other NLP Engines

Article

Medium: When Conversational Ai Grows from a Single Bot to Multiple Bots

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Digital-channels-lower-cost

Article

Medium: How Conversational AI Diminishes Customer Service Costs, Not the Experience

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Automating Customer Onboarding: 5 Ways that AI Assistants Help

Article

Medium: The Time is Ripe for Digital Customer Onboarding

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the forum chatbot case study

Case Study

TheForum2020 Innovation Award Case Study : Chatbots Transforming Digital Experience

the Case Study

automation for conversational ai

Article

Medium: Conversational AI – It’s all about Automation

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Employee self-service bots

Webinar

Webinar: Maximize Insurance Sales Conversions using AI Bots in Quotation Journeys

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Insurance quote

Article

How Chatbots are Revolutionizing the Insurance Customers Journey

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Call abandonment rate

Article

Call Deflection Bot: Keep Customers & Agents Sane In Peak Periods

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Insurance renewal

Article

How Chatbots ensure Premium Service for Insurance

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Employee engagement and experience

Article

How technology could transform the employee experience

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Louise McCormick

Case Study

Insurance Chatbot Case Study: How the AA increased conversion rates on quotes

the Case Study

AA case study

Article

How AA Ireland smoothed the road to more sales with bots

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Employee engagement and experience

Article

How Chatbots Can Influence Employee Engagement

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rfp template

Report

RFP Template for Chatbot Solutions

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ServisBOT Bot Use Cases for Banking eBook Thumbnail

eBook

Transform Customer Engagement: 10 Bots for Banking [eBook]

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ServisBOT Bot Use Case Insurance eBook_

eBook

10 Smart Bots for Insurance [eBook]

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No I in Team but What about AI

Article

Transforming Chatbots with Conversational AI

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Financial Services Use Cases

Article

The Evolving Interface – Banking

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