Featured Post Automation First: 60% Customer Interactions Automated Using A Chatbot in Front of Live Chat By Cathal McGloin5 Minute Read
AI, Bots, Chatbots, Customer Service Transformation, Uncategorized With 17% of Calls Deflected, an AI Chatbot Steps in to Resolve Merchant Requests As more merchants adopt electronic and contactless payments, they often need assistance either setting... By Cathal McGloin5 Minute Read