re:Invent 2018: Validation for a Serverless Technology Stack
By 4 Minute Read
Category: Messaging
Chatbots, Messaging
Customer Experience Flies High with Travel Chatbots
One of the most dynamic customer-facing global industries is the travel and tourism industry,...
By 5 Minute Read
AI, Bots, Live Chat, Messaging
Migrating from Live Chat to Messaging, Bots, and AI for Superior Customer Service Experience
Live Chat: An old reliable? Despite the renewed interest over the past few years,...
By 6 Minute Read
Messaging
Messaging: The New AI Medium for Customer Service (Don’t Be Left Behind)
Employ messaging for customer service. Don’t be left behind. Considering most of us use...
By 3 Minute Read