Category: Messaging

Chatbots, Messaging

Travel Chatbots: 5 Superb Use Cases take Customer Experience to New Heights

Travel chatbots provide enormous potential for travel and tourism, as one of the most...

By Cathal McGloin5 Minute Read

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Live Chat, AI, Bots, Messaging

Migrating from Live Chat to Messaging, Bots, and AI for Superior Customer Service Experience

Live Chat: An old reliable? Despite the renewed interest over the past few years,...

By Cathal McGloin6 Minute Read

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Messaging

Messaging: The New AI Medium for Customer Service (Don’t Be Left Behind)

Employ messaging for customer service. Don’t be left behind. Considering most of us use...

By Cathal McGloin3 Minute Read

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