Alert BOT

Alert BOT

I help notify or alert your customers to different events, whether these are warnings about upcoming outages, late payments, or overdrawn funds or maybe just notifying customers about promotions, service calls, appointments, membership renewals, or pending payment due dates

Red Background

Customer Journeys

  • Automate alerts based on defined rules and triggers 
  • Send warnings to customers in timely fashion
  • 24/7 ability to alert customers to different events or reminders
  • Proactive approach to customer service

How I Help the Business

  • Better customer engagement by informing them of events upfront
  • Increase marketing and up-sell opportunities through early access to information
  • Agents spend less time on notifying customers of different events
  • Reduced costs of service delivery

How I Help the Customer

  • 24/7 availability to send alerts of any nature
  • Receive relevant information in a timely manner
  • Customers can take appropriate actions if so desired

My Metrics

# alerts

% alerts generating response

# alerts per customer per day

 

Take a Bot Test Drive

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