What to Expect from our AI Assistants?
More Personalized Borrower Experiences at Lower Cost
Increased Agent Productivity via AI-led Summaries & Analysis
Better Compliance and Lower Risk with AI Insights
Discover how AI can transform mortgage with high-value usecases in CX, automation, sales, risk and compliance management.
Featured Use Cases for our Generative AI and LLM App Solutions
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Voice Summarization
Real-time voice call transcriptions and summaries boost agent efficiency, accuracy, and resolution times. Lower AHT, reduce operational costs, and enhance the customer experience.
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Agent Copilot
AI Copilots automate routine servicing tasks, prompt agents, and generate personalized responses. Improve agent decisionmaking, productivity, and compliance.
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Customer Service
AI Borrower Assistants understand homeowner intent and manage servicing interactions whether it’s via voice, chat or email. Increase self-service automation, lower costs, and improve experience.
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Compliance & Risk
Uncover the value that resides in your data to better detect risk factors and compliance issues and act upon them. AI insights help lower risk, improve compliance, and inform staff training.
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Document Processing
Automate document-intensive workflows by using AI to gather, extract and analyze data in mortgage-related docs. Increase staff productivity, reduce delays, and speed up conversion rates.
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Customer Acquisition
Using AI, new or existing borrowers can be assisted through the pre-qualification and loan application processes. More proactive, personalized, and real-time engagement increases conversion rates.
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Our Mortgage Partners and Customers
Integrated with ICE Servicing Digital™️for Seamless Customer Experiences
“ServisBOT’s integration with ICE has allowed us to automate homeowner requests for services like payments, autopay and document access.”
SHANTH ANANTHUNI,
DIRECTOR OF DIGITAL TRANSFORMATION,
CENLAR FSB
Amplify CX Through the Power of AI!
Get Started With AI Resources for Mortgage
How LLM Solutions Help Manage Risk and Compliance for Mortgage Companies
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Mortgage Marketing Reinvented: The Impact of Advanced AI Assistants on Lead Conversion
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How Generative AI Elevates the Borrower Experience in Mortgage Servicing
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Exploring Business Use Cases for Generative AI Solutions
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