What to Expect from our AI Agents?

Streamlined Homeowner Experiences at Lower Cost

Improved Advisor Productivity with AI Copilots

Enhanced Compliance and Observability
Discover how AI Agents can transform mortgage with high-value use cases in CX, automation, sales, risk and compliance management.
Featured Use Cases for our AI Agents and Copilot Solutions
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Voice AI
Escrow, service transfers, payments, end-of-year tax, loss mitigation or other common borrower queries, automated by voice AI.
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Agent Assist
AI Copilots assist agents with real-time guidance, transcription, and summarization, improving agent decision making, efficiency, and compliance.
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Payment Processing Agents
AI agents work autonomously to automate routine borrower payment requests, confirm amounts due, process payments, and update servicing systems.
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Compliance Agents
AI agent tracks borrower interactions, flagging compliance gaps, surfacing agent training opportunities, and improving audit readiness.
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Loss Mitigation Agents
AI agents can engage homeowners with timely disaster relief, streamline forbearance intake, and complete QRPC seamlessly.
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Collections Agents
Manages delinquent accounts by contacting borrowers and negotiating payment plans while maintaining empathetic customer relationships.
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Our Mortgage Partners and Customers
Integrated with ICE Servicing Digital™️for Seamless Customer Experiences
“ServisBOT’s integration with ICE has allowed us to automate homeowner requests for services like payments, autopay and document access.”
SHANTH ANANTHUNI,
DIRECTOR OF DIGITAL TRANSFORMATION,
CENLAR FSB
Amplify CX Through the Power of AI!
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