Enhanced Efficiency and Compliance with AI Agents, Copilots, and Assistants for Mortgage

What to Expect from our AI Agents?

Streamlined Homeowner Experiences at Lower Cost

Improved Advisor Productivity with AI Copilots

Enhanced Compliance and Observability

Discover how AI Agents can transform mortgage with high-value use cases in CX, automation, sales, risk and compliance management.

Escrow, service transfers, payments, end-of-year tax, loss mitigation or other common borrower queries, automated by voice AI.

AI Copilots assist agents with real-time guidance, transcription, and summarization, improving agent decision making, efficiency, and compliance.

AI agents work autonomously to automate routine borrower payment requests, confirm amounts due, process payments, and update servicing systems.

AI agent tracks borrower interactions, flagging compliance gaps, surfacing agent training opportunities, and improving audit readiness.

AI agents can engage homeowners with timely disaster relief, streamline forbearance intake, and complete QRPC seamlessly.

Manages delinquent accounts by contacting borrowers and negotiating payment plans while maintaining empathetic customer relationships.

“ServisBOT’s integration with ICE has allowed us to automate homeowner requests for services like payments, autopay and document access.”

SHANTH ANANTHUNI,
DIRECTOR OF DIGITAL TRANSFORMATION,
CENLAR FSB

Amplify CX Through the Power of AI!

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