Service Bots
These bots help automate simple tasks, service requests or FAQs. Customer facing or behind the scenes, they make service experiences more convenient and available 24/7, across multiple channels.
WelcomeBOT
Come on in, don’t be shy! I’m here to greet you and learn how we can best serve you.
Q-JumpBOT
Tired waiting on hold. I’ll jump the queue, handle your request, or arrange a callback.
Journey Bots
These bots manage customer journeys in order to achieve specific outcomes. They guide customers through specific workflows, fulfilling a particular task or request.
HomemoverBOT
Moving house? I am here to help get your utilities and connections sorted with your vendors.
ClaimsBOT
I’m here to streamline the workflow for your claim and get things resolved as fast as possible.
OnboardingBOT
Need help getting up and running with a new employee, customer or service? I’ll get you onboard asap.
RefundBOT
Need your money back? I’ll get that done in a jiffy and keep you updated with the status of your refund.
ApplicationBOT
Applying for a membership or seeking to enroll with a service? I’ll manage and process your application asap.
ComplaintBOT
Oh no! Sorry to hear you have a complaint. I am hear to listen and do all that is necessary to resolve your issue.
Automation Bots
These bots automate recurring tasks such as billing, renewals and appointment settings. They are responsible for proactively automating routine tasks to improve overall process efficiency, freeing humans to focus on more complex tasks.
AIBOT
A-Aye Captain. I’m the brains of the bunch. I can do fun stuff with AI and I keep learning, everyday.
DeliveryBOT
I’m great with packages and shipping, working around the clock to get your packages safely to their destination.
BillingBOT
Have you got a query about your bill? I am here to handle and resolve this quickly and efficiently.
AppointmentBOT
Let me help you schedule, change and manage your appointments. I’ll send you reminders and updates.
RenewalBOT
Renewing your license, registration, membership, or contract? I can get this done in a flash.
Campaign Bots
These bots are typically deployed for outbound tasks, executing marketing campaigns such as proactive loyalty outreach, promotions, retention, winback, collections, and upsell or cross-sell opportunities.
LoyaltyBOT
Embrace your loyal customers. I can help you build customer loyalty and manage outbound campaigns.
CollectionsBOT
I may not have the most popular job but I actively work on collecting the required funds from late payers.
UpsellBOT
Your customers may require other products and services you provide. I can reach out to help boost sales.
WinBackBOT
I engage with lost customers using my wit and charm and convert them back with offers they can’t refuse.
Employee Bots
These workplace bots handle internal employee-related tasks , improving efficiency of field service workflows, HR-related tasks, and/or IT helpdesk operations.
PTOBOT
I never take vacation but I can schedule and help manage the PTO process for your staff.
OnboardingBOT
Need help getting up and running with a new employee, customer or service? I’ll get you onboard asap.
ITHelpdeskBOT
I love to help staff with their IT issues, leaving more complex requests for my human colleagues.
HireBOT
Growing your workforce? I help respond to recruitment queries and automate the workflows around hiring.
FieldServiceBOT
I can support your field workforce in managing and completing their work orders successfully.
Don’t See the Bot of Your Dreams?
Fear not! We enable our customers to create and deploy specialized bots in a matter of minutes. It’s as easy as 1-2-3.
1. Identify a repeatable or recurring service challenge.
These can be as specific as you like.
2. Create your ServisBOT in minutes.
ServisBOTs pair advanced AI and automation to solve specific service challenges.
3. Give your ServisBOT a name and send it on its way!
Its sole purpose is to serve customers and employees better.
Just for fun, submit your bot idea and clever description. If your bot is selected, we’ll name it, dress it and enlist it in our Army of Bots. And, we’ll send you a token of our appreciation.