Bringing the Power of Generative AI Assistants to Insurance

More about AI Assistants

How Gen AI Assistants Impact Insurance

Automate Key Customer Interactions & Workflows

Copilots Automate & Assist Agents & Brokers

Reduce Risk and Prevent Fraud

Gen AI Use Cases

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Insurance Use Cases for Gen AI and LLMs

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Customer Service

AI Assistants respond to insurance queries on their policies or claims whether via voice, chat, web, mobile app or email. Increase self-service, lower costs, and improve experience.

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Claims Assist

Assist customers in submitting a claim, gathering images and details, and explaining policy benefits. Proactively reach out with status on a claim.
Improve claim resolution times, transparency, & operational efficiency.

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Onboarding Assist

Automate the onboarding journey for new customers, responding to queries, gathering and validating proof documents, and providing more tailored insurance offers.
Increase conversions, reduce costs, and improve experience.

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Fraud Prevention

Realtime analyses across your datasets using Gen AI detects complex fraud patterns that enable proactive fraud protection.
Reduce fraud incidences and losses, and improve customer experience.

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Agent Copilot

AI Copilots access knowledge bases to extract relevant info, generate summaries of complex policy documents, and prompt agents in real time.
Improve agent decision-making, productivity, and compliance.

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Document Processing

Automate document-intensive workflows by using AI to extract and analyze data in complex and lengthy insurance-related policy documents.
Increase productivity, transparency, and information access.

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Get Started with our AI Resources

The Game-changing Characteristics of AI Copilots for Customer Service

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The Impact of Large Language Models (LLMs) Beyond Automation

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The Rise of AI and Voice: Why Voice Never Went Away and Why It’s the Future of Customer Service

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Putting Generative AI to work for More Automated Documentation Processing

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