Customer Journeys
- Submit, track or get claim status via bot
- 24/7 question handling for claim related FAQs
- Report an accident: capture key details, photos, in real-time
- Access key policy and other info via mobile
- Proactively support the renewal or upsell process
How I Help the Business
- Improved access to customer service without the staffing costs
- Automated handling of claims process and tasks using AI and bots
- Capture and validate claim data quickly and reliably
- Auto-assist to manage the customer journey and reduce costs
How I Help the Customer
- Increased convenience and accessibility at all times
- File claims instantly and more conveniently
- Capture and record information at the scene
- Ask and receive instant updates on where the claim stands
My Metrics
# unique claims filed
# claims processed
% claims updated/resolved
% routing by intent
Processing time
Check out the Bot Animations
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