Bringing Smarter Banking to your Customers, Powered by Generative AI

More about AI Banking Bots

What to Expect from our AI Banking Assistants

More Personalized, Automated Customer Interactions

Increased Automation and Lower Costs

Enhanced Compliance and Fraud Detection

Gen AI Use Cases 

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Banking Use Cases for Generative AI and LLM App Solutions

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Customer Service

AI Assistants understand customer intent, and respond to customer queries on their accounts whether via voice, chat, web, mobile app or email.

Increase self-service, lower costs, and improve experience.

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Agent Copilot

AI Copilots access knowledge bases in realtime, generate responses, and automate workflows, making agents more efficient.

Improve agent decision-making, productivity, and compliance.

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Document Assist

Automate document-intensive workflows by using AI to gather, extract and analyze data in complex and lengthy banking-related docs.

Increase staff productivity, and information access.

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Compliance Protection

Detect potential compliance issues and anomalies across large datasets and in real time agent conversations, and act upon them quickly.

AI-driven insights increase compliance, assist agents, and inform staff training.

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Voice Bots

Voice AI bots help resolve customer queries via voice. Transcripts of conversations can be summarized in realtime.

Eliminate wait times, reduce operational costs, and enhance the customer experience.

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Fraud Prevention

Realtime analyses across your datasets, using Gen AI, detects complex fraud patterns that enable proactive fraud protection.

Reduce and prevent fraud incidences and losses, and improve customer experience.

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Get Started with our AI Resources

Impact of LLMs and Generative AI on Reducing Banking Fraud

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The Rise of AI and Voice: Why Voice Never Went Away and Why It’s the Future of Customer Service

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Security and Compliance Safeguards for Generative AI Enterprise Solutions

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Conversational AI in Banking

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