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AI Assistants understand customer intent, and respond to customer queries on their accounts whether via voice, chat, web, mobile app or email.
Increase self-service, lower costs, and improve experience.
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AI Copilots access knowledge bases in realtime, generate responses, and automate workflows, making agents more efficient.
Improve agent decision-making, productivity, and compliance.
Automate document-intensive workflows by using AI to gather, extract and analyze data in complex and lengthy banking-related docs.
Increase staff productivity, and information access.
Detect potential compliance issues and anomalies across large datasets and in real time agent conversations, and act upon them quickly.
AI-driven insights increase compliance, assist agents, and inform staff training.
Voice AI bots help resolve customer queries via voice. Transcripts of conversations can be summarized in realtime.
Eliminate wait times, reduce operational costs, and enhance the customer experience.
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Realtime analyses across your datasets, using Gen AI, detects complex fraud patterns that enable proactive fraud protection.
Reduce and prevent fraud incidences and losses, and improve customer experience.
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