We are currently looking to fill the following positions:
Customer Service Manager
Location: Ireland, Remote, with occasional meetings in the Waterford office.
We are seeking a customer service manager, responsible for overseeing and managing all customer requests, issues, and inquiries for our enterprise software products and solutions. This role requires a customer-centric mindset with a strong emphasis on problem resolution, process improvement, and effective communication. The successful candidate will lead the customer service function, ensuring a seamless and efficient support experience, while working closely with internal teams and managing third-party support providers.
For more details please read the full job description.
Solutions Specialist (Conversational AI)
Location: USA Required. Boston, MA Area Preferred. Remote.
We’re seeking a driven, skilled, and innovative Solutions Specialist to join our team. In this role, you’ll be responsible for designing, building, and enhancing a variety of conversational and generative AI solutions—including virtual assistants, chatbots, copilots, and voice-enabled bots. From initial configuration through to project release, you’ll take the lead in understanding customer requirements, crafting intuitive user experiences, and ensuring a high-quality outcome. If you’re passionate about working with advanced AI (including generative AI/LLMs), conversational design, and elevating customer experiences, this is a unique opportunity to make a meaningful impact.
For more details please read the full job description.
If you are interested in any of the positions listed, we would love to hear from you. Please send your resume/CV to careers@servisbot.com