Putting AI Assistant Solutions to Work
Automating using AI Assistants, powered by Conversational and Generative AI.
Conversational AI Assistants get Smarter
By leveraging the best of Conversational and Generative AI, our AI Assistants provide enhanced customer interactions and increased self-service levels.
Imagine an AI Assistant handling over 60% of customer queries, leaving your agents free to resolve the complex ones!
Or maybe you want an AI Assistant to increase online sales conversions, or reduce the cost of onboarding, or even to proactively reach out to customers for missing documents or reminders. Our AI Assistants help in automated, personalized, and safe ways.
Customer Success Story
Enhanced Productivity with Agent Copilot
Our AI Assistants are not just about conversations but can also assist in automating back office tasks.
Using Generative AI and techniques like Retrieval Augmented Generation (RAG), agents can more easily access information and data from trusted knowledge sources and large volumes of information, informing better decision-making.
By leveraging Generative AI in summarizing conversational history, agents can gain better insights on customer preferences, concerns, and previous resolutions, facilitating more informed and personalized interactions. Search and summarization techniques also help agents better handle compliance issues, in real time.
Discover More Business Use Cases
Do You Have What It Takes to Join the ServisBOT AI Team?
If you love exciting innovations and technology, such as AI, you may be the next member of our ServisBOT team. Visit our careers page to learn more about the positions we are currently looking to fill.
