Upsell BOT

Upsell BOT

I’m happy to reach out to existing customers and offer them opportunities to buy other products or services. I’m not shy and am good at recognizing potential for customers to purchase additional or related items. I make sure they are aware of these up-sell opportunities.

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Customer Journeys

  • Run campaigns to attract customers to related products or services 
  • More personalized and targeted customer experience

How I Help the Business

  • Automate outbound campaigns to up-sell or cross-sell
  • Increase revenue per customer and build strong relationship and brand recognition
  • Lower cost of sales campaigns, involving human sales rep if necessary

How I Help the Customer

  • Expand customer knowledge of related goods and services that are of benefit 
  • Build strong sales relationship

My Metrics

# outbound upsell requests

# customers engaged

$ amount of goods/services sold

Average revenue per customer

 

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