Customer Journeys
- Automate the status of a delivery
- Day and night access to request delivery information
- Confirm a delivery with customer and rate satisfaction
How I Help the Business
- Proactive approach to notifying customers on status of a delivery
- Automate the tracking of products across the delivery cycle
- Free up agents to handle more complex customer issues
- Reduced costs of service delivery around delivery issues
How I Help the Customer
- 24/7 availability to delivery tracking and status information
- Identify and resolve delivery issues quickly and efficiently
- More convenient and efficient customer journey
My Metrics
# deliveries tracked
% deliveries confirmed
$ amount deliveries
Customer satisfaction rating