Delivery BOT

Delivery BOT

I track the products you ordered as they make their way from the production facility or warehouse to your home, updating you with status information and confirming delivery. I can answer any questions you have concerning the delivery process.

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Customer Journeys

  • Automate the status of a delivery 
  • Day and night access to request delivery information
  • Confirm a delivery with customer and rate satisfaction

How I Help the Business

  • Proactive approach to notifying customers on status of a delivery
  • Automate the tracking of products across the delivery cycle
  • Free up agents to handle more complex customer issues
  • Reduced costs of service delivery around delivery issues

How I Help the Customer

  • 24/7 availability to delivery tracking and status information
  • Identify and resolve delivery issues quickly and efficiently
  • More convenient and efficient customer journey

My Metrics

# deliveries tracked

% deliveries confirmed

$ amount deliveries

Customer satisfaction rating

 

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