Messaging
Messaging: The New AI Medium for Customer Service (Don’t Be Left Behind)
Employ messaging for customer service. Don’t be left behind. Considering most of us use...
By 3 Minute Read
ServisSense
Best practices and thought leadership on customer service for a digital world.
Customer Service Transformation
Transforming Customer Service: Why Netflix is a Good Analogy
Bad customer service is one of those things that we all like to complain...
By 3 Minute Read