I am the Artificial Intelligence or AI Bot. I have the skills to learn and adapt to my task using the latest AI technology. I am pretty general in purpose, as my title suggests but you can design and deploy me for your specific purposes.

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Customer Journeys

  • Automate workflows 
  • Build intelligence into the customer journey
  • Always available, always smart
  • Get started with AI quickly

How I Help the Business

  • Improved accessibility to customers without the staffing costs
  • Continuous learning through AI
  • Free agents up to spend less time on tasks the bot can easily handle
  • Reduced costs of service delivery

How I Help the Customer

  • 24/7 availability and access to information
  • Bring more intuition and learning to tasks
  • Transparency of customer journey

My Metrics

# interactions

% interactions completed successfully

% routing by intent

time to complete

Take a Bot Test Drive

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